Terms of Service

Acceptance of Terms

By accessing and using the website of cloudconsult B.V. (Registration Number: 53829476) or engaging our property management services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our website or services.

Company Information

These terms govern your relationship with:

• Company Name: cloudconsult B.V.
• Registration Number: 53829476
• VAT Number: NL892705314B01
• Address: Vijverweg 157, 1328 WR Almere, Flevoland, Netherlands
• Email: legal@cloudconsult.pro
• Phone: +31 36 397 5069

Service Description

cloudconsult provides professional property management services including but not limited to:

• Residential and commercial property management
• Tenant screening, selection, and relations management
• Rent collection and financial administration
• Property maintenance and repair coordination
• Legal compliance and documentation services
• Property marketing and vacancy management
• Investment advisory and consultation services

User Obligations

When using our website or services, you agree to:

• Provide accurate and complete information when requested
• Maintain the confidentiality of any login credentials
• Use our services only for lawful purposes
• Not interfere with or disrupt our website or services
• Comply with all applicable laws and regulations
• Pay all fees and charges in accordance with our agreements
• Provide timely responses to requests for information or documentation
• Notify us promptly of any changes to your contact information or property details

Service Agreements

Specific property management services are governed by separate service agreements that will include:

• Detailed scope of services to be provided
• Fee structure and payment terms
• Duration and termination provisions
• Specific responsibilities of both parties
• Performance standards and reporting requirements

These Terms of Service supplement but do not replace individual service agreements.

Fees and Payment

Our fees are clearly outlined in individual service agreements. General payment terms include:

• Management fees are typically calculated as a percentage of rental income
• Additional fees may apply for specific services outside the standard scope
• Payments are due according to the schedule specified in your service agreement
• Late payment charges may apply to overdue accounts
• All fees are exclusive of VAT unless otherwise stated

Intellectual Property

The content on our website, including text, graphics, logos, images, and software, is the property of cloudconsult B.V. and is protected by Dutch and international copyright laws. You may not:

• Reproduce, distribute, or display any content without our written permission
• Use our trademarks, service marks, or trade names without authorisation
• Create derivative works based on our content
• Remove or alter any copyright or proprietary notices

You retain ownership of any information or documents you provide to us, whilst granting us the necessary rights to use such information to provide our services.

Privacy and Data Protection

Your privacy is important to us. The collection and use of personal information is governed by our Privacy Policy, which forms part of these terms. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.

Limitation of Liability

To the fullest extent permitted by law, cloudconsult B.V. shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages resulting from acts or omissions of third parties, including tenants, contractors, or service providers
• Damages caused by circumstances beyond our reasonable control

Our total liability for any claim arising from our services shall not exceed the total fees paid by you to cloudconsult in the twelve months preceding the claim.

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

Indemnification

You agree to indemnify and hold harmless cloudconsult B.V., its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your breach of these terms or any service agreement
• Your violation of any law or regulation
• Your property or any condition thereof
• Any false or misleading information provided by you

Force Majeure

cloudconsult shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, labour disputes, or technical failures.

Termination

These terms remain in effect until terminated. Termination may occur:

• By mutual agreement between the parties
• By either party with appropriate notice as specified in service agreements
• Immediately by cloudconsult if you breach these terms
• Immediately by cloudconsult if you fail to pay fees when due

Upon termination:

• All outstanding fees become immediately due and payable
• We will provide a final accounting and transfer of relevant documents
• Certain obligations may survive termination, including payment obligations and confidentiality requirements

Dispute Resolution

We encourage the resolution of disputes through direct communication. If a dispute cannot be resolved informally:

• The parties may agree to mediation through a recognised mediation service
• Any unresolved disputes shall be subject to the jurisdiction of the Dutch courts
• The dispute resolution process shall be conducted in English or Dutch

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Netherlands. Any legal proceedings arising from these terms shall be subject to the exclusive jurisdiction of the competent courts in the Netherlands.

Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

Amendments

cloudconsult reserves the right to modify these Terms of Service at any time. Material changes will be communicated to existing clients with reasonable notice. Continued use of our services after such modifications constitutes acceptance of the updated terms.

Entire Agreement

These Terms of Service, together with any specific service agreements and our Privacy Policy, constitute the entire agreement between you and cloudconsult B.V. regarding the use of our services, superseding any prior agreements or understandings.

Contact Information

If you have any questions about these Terms of Service, please contact us:

• Legal Department: cloudconsult B.V.
• Email: legal@cloudconsult.pro
• Phone: +31 36 397 5069
• Address: Vijverweg 157, 1328 WR Almere, Flevoland, Netherlands

Acknowledgement

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.